Category Archives: Call Routing

Phone routing by the numbers

Phone Routing By The Numbers (No Pun Intended)

Sometimes when a lead is looking for service they want to talk to someone immediately. If your business only handles data leads you…
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call routing systems

18 Features Of Call Routing Systems You Never Knew You Needed

Call routing systems come in all different shapes and sizes. Whether you are simply tracking the origin of your phone calls or want…
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call tracking

Call Tracking vs. Call Routing Software | Drawing A Line In The Sand

The terms call tracking and call routing are used very frequently by online marketers and lead generation companies. Some even use these terms…
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call center software boberdoo call routing

Can Call Center Software Really Maximize Your Profits?

Some people think that running a successful call center is all about the amount of calls, the quality of your reps and the…
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Ping Post For Calls

What Is Ping Post For Calls And Should You Use It?

If you read an earlier piece I wrote on the Amazon Echo project we have been working on, you might have noticed the…
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Live Transfers and generic campaigns

You Sell Live Transfers Today, But What Will You Sell Tomorrow?

Whether we're speaking to our clients that generate and sell live transfers or to the many people we've met and exhibited with at…
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Intelligent call routing software by boberdoo

Intelligent Call Routing: The Solution To Call Center Problems

Do you own a call center, or work with one? What are the biggest issues you have run into when using call centers…
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IVR | Interactive Voice Response

How To Use an IVR for Lead Generation

An IVR or Interactive Voice Response, is one of the greatest tools that lead generators can use to polish and optimize their call…
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Call Center Lead Generation

Two Changes Your Call Center Lead Generation Needs

There are a lot of moving parts with call center lead generation - working out phone routing to anywhere from a few to hundreds…
Continue reading
advanced call routing system boberdoo

Personalizing Your Advanced Call Routing System

Nobody wants to do business with a bland and boring company, just like no company wants to blend into the background and be…
Continue reading

Phone Routing By The Numbers (No Pun Intended)

Sometimes when a lead is looking for service they want to talk to someone immediately. If your business only handles data leads you…
Continue reading

18 Features Of Call Routing Systems You Never Knew You Needed

Call routing systems come in all different shapes and sizes. Whether you are simply tracking the origin of your phone calls or want…
Continue reading

Call Tracking vs. Call Routing Software | Drawing A Line In The Sand

The terms call tracking and call routing are used very frequently by online marketers and lead generation companies. Some even use these terms…
Continue reading

Can Call Center Software Really Maximize Your Profits?

Some people think that running a successful call center is all about the amount of calls, the quality of your reps and the…
Continue reading

What Is Ping Post For Calls And Should You Use It?

If you read an earlier piece I wrote on the Amazon Echo project we have been working on, you might have noticed the…
Continue reading

You Sell Live Transfers Today, But What Will You Sell Tomorrow?

Whether we're speaking to our clients that generate and sell live transfers or to the many people we've met and exhibited with at…
Continue reading

Intelligent Call Routing: The Solution To Call Center Problems

Do you own a call center, or work with one? What are the biggest issues you have run into when using call centers…
Continue reading

How To Use an IVR for Lead Generation

An IVR or Interactive Voice Response, is one of the greatest tools that lead generators can use to polish and optimize their call…
Continue reading

Two Changes Your Call Center Lead Generation Needs

There are a lot of moving parts with call center lead generation - working out phone routing to anywhere from a few to hundreds…
Continue reading

Personalizing Your Advanced Call Routing System

Nobody wants to do business with a bland and boring company, just like no company wants to blend into the background and be…
Continue reading