Category Archives: call routing category

Secrets to Success for Your Cold Calling

Well it’s a brisk 40 degrees here in Wisconsin, and it’s only going to get colder. And while I’ll be keeping a warm cozy blanket here in the boberdoo office, I know that some of my coworkers may need...

Inbound Call Tracking: How Analytics Help You

Inbound call tracking is actually a pretty big deal. With mobile web users on the rise for years with no signs of stopping, forms are on their way out. Typing is hard, calling is easy. In fact, 70%...

Using Your Intelligent Call Routing Data Intelligently

Nowadays, companies are collecting data on everything. Nothing gets done without A/B testing, statistical analysis, and personalization. And while this is easy to apply to web marketing, e-mail ads,...

Live Transfers Webinar

One of the most sophisticated ways to handle call routing is live transfers. However, this process is also one of the best ways to get top dollar for each of your leads. Because of this, we hosted a...

Call Center Software: The Rise of the Cloud

Call centers have been around for ages. For half a century, people have been routing calls by hand, via hardware, and that only changed in the late 90's. By then, local software took over most of the...

Why Leads Like a Call Routing Service

As a 20-something that has had to give away a lot of info over the last few weeks, I’ve started to notice a pattern. Signing up for insurance quotes, debt settlement... heck, I'm a grown adult. I'm...

The Basics of Selling Calls

Are you an expert when it comes to generating and selling web leads, but new to the idea of selling calls? You're not alone. We've worked with dozens of lead companies that avoided adding call...

Custom Tailoring Your Advanced Call Routing Software

Advanced call routing software is like a good suit: It should cover your butt, no matter what. And they call it "advanced" for a reason: One of the major benefits of advanced call routing software is...

Why You Should Utilize Click to Call (And the Stats That Back It Up)

What is Click to Call? Click to call is a mobile and web-based service that allows a user to click a number, link or button and automatically dial a phone number that is associated with it. You’ve...

Four Practices to Get Into When Handling Phone Leads

Phone leads can be troublesome for a number of reasons. While the contact rate proves that they are incredibly successful and undoubtedly good for business, they can be taxing on sales reps. Keeping...
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