Webhooks/Notifications Guide

Account Login Blocked
Delivers a notification when an account login has had three failed attempts from one IP address.
Account Status Change (Activate/Deactivate)
Delivers a notification when an account is activated or deactivated.
Change in Filters
Delivers a notification when a filter set is modified.
Credit Card Added to Authorize.net CIM
Delivers a notification when a new form of payment is added for an Authorize.net CIM.
Credit Limit Changed
Delivers a notification when an account’s credit limit is adjusted or removed.
Custom Delivery Timeout
Delivers a notification when a lead sent to another system is not accepted because it took too long to process.
Daily Limit Reached - Filter Level
Delivers a notification when a filter is preventing any more leads because of its daily limit.
Daily Limit Reached - Partner Level
Delivers a notification when a partner’s settings are preventing any more leads because of a daily limit.
Delivery Messages Threshold Reached
Delivers a notification when the maximum amount of delivery messages have been sent out.
Error in Lead Insert
Delivers a notification when the system rejects a lead with an error.
Filter Set Status Change
Delivers a notification when a filter set is activated or deactivated.
IPR Call Failed
Delivers a notification when an inbound call fails to connect or last long enough to count as a sale.
IPR Call to Default Phone
Delivers a notification when an inbound call redirects to the default phone.
IPR Notification
Delivers a notification when an a change has been made to any Phone Routing setting, such as ordering new numbers, or changing phone campaign values.
IPR Voice File Ready
Delivers a notification when recorded inbound calls are available to listen to.
Lead Declined
Delivers a notification when a lead is rejected for any reason.
Leads Put in Manual Review
Delivers a notification when a lead is put into the manual review queue awaiting further action.
Lead Refund Approval/Denial
Delivers a notification when a lead refund is successfully approved or denied.
Lead Refund Request
Delivers a notification when a lead refund request is processed in your system.
LeadQC Reject
Delivers a notification when LeadQC rejects a lead for being too low of quality.
Low Account Balance
Delivers a notification when a partner has a low account balance. The trigger for the dollar amount is set in each Partner’s Invoicing/Billing tab.
Low Account Balance Autocharge
Delivers a notification when a Partner’s account is autocharged using Authorize.net CIM because their balance dropped below the set trigger dollar amount. The charge can end up being a success or a failure.
Low Account Balance Autocharge - Success
Same as Low Account Balance Autocharge but only if the autocharge is successfully processed.
Manual Payment
Delivers a notification when an account has money manually added or subtracted via the Transactions tab.
Monthly Limit Reached - Filter Level
Delivers a notification when a partner’s settings are preventing any more leads because of a monthly limit.
Monthly Limit Reached on 90% - Partner Level
Delivers a notification when your monthly limit has reached 90% of its limit.
New Chat Message for Partner
Delivers a notification when you receive a chat message about a partner.
New Chat Message for Lead
Delivers a notification when you receive a chat message about a specific lead.
New Lead - Matched
Delivers a notification when a new lead in your system is successfully matched with a buyer.
New Lead - Matched with Any of the Listed Partners
Delivers a notification when a new lead in your system is matched with specific partners that you select.
New Lead - No Matches
Delivers a notification when a new lead fails to find a match in your system.
New Signup
Delivers a notification when a new Partner account has been created.
New Ticket
Delivers a notification when a work ticket is assigned to you.
Payment on Account
Delivers a notification when a payment is attempted to be made on an account in your system.
Payment on Account - Failure
Delivers a notification when a payment is attempted, but is met with an error response.
Payment on Account - Success
Delivers a notification when a payment is attempted and is met with a success response.
Payment on Account - Success - First Time
Delivers a notification when an account’s first payment succeeds.
Source Status Change (Activate/Deactivate)
Delivers a notification when a source is activated or deactivated.
Support Ticket - Changes made by Support
Delivers a notification when the client services team adjusts a support ticket.
System Error
Delivers a notification whenever the system produces an error message.
Test Lead Email
Use this to configure a standard test lead email that you can send to partner via the Lead Filter Sets.
Ticket - New Conversation
Delivers a notification when a new conversation is started on an open ticket.
Ticket Closed
Delivers a notification when a support ticket is closed.
Transaction on Account - Setup Fee
Delivers a notification when a manual payment type “Setup Fee” has been made via the Transactions tab.
Vendor Status Changed from NOT APPROVED
Delivers a notification when a vendor is approved in your system.
Vendor Status is Set to ACTIVE/INACTIVE
Delivers a notification when a vendor goes inactive or becomes inactive again.

We hope this guide has helped you navigate your boberdoo webhooks, and optimizes how you use the system.