Frequently Asked Questions

Q: My Facebook Lead Ads form contains a "Full Name" field, but my lead type contains a "First Name" and "Last Name" field. How should I map these fields?
A: The simplest solution is to adjust your Facebook form. Edit your form, uncheck the "Full Name" option and replace it with the "First Name" and "Last Name" fields.

Q: Facebook's forms do not allow fields that are required in my lead type (e.g. health related fields). 
A: Option 1: Open a boberdoo ticket to make the field not required.
     Option 2: In the Map Your Facebook Form step, identify a default value for this field.