Amazon S3 Compliance
Get all the information you need to set up your Amazon AWS S3 account with the boberdoo system. For all your compliance and data retention needs.
Amazon AWS S3 and boberdoo
If any of the questions you have are not solved by the content below, feel free to submit a ticket and reach out to our support team.
Amazon AWS S3 and boberdoo
Lead Search AWS
This feature allows you to search for leads that have been exported to AWS S3 directly from your boberdoo system.
Reprocessing
If you have an S3 account, reprocessing the leads will call S3, populate the field with that data, and clean the data for you as well. If you want to reprocess your leads after they have been cleaned, then you will need S3.
Lead S3 Merge
On this page you have two options. For a specific lead type, you can either merge your leads by month or year, otherwise you can select a specific partner and merge that partner's leads for a specific lead type. From this page, you can see the status of the request and the file location in your S3 account for both options.
AWS Security Best Practices
Understanding your security responsibilities when your data is hosted in AWS. Follow Amazon's security best practices to ensure your S3 bucket and account are set up securely.
Useful AWS Resources:
• AWS Shared Responsibility Model
• Amazon S3 Security Best Practices
• Amazon S3 Resources
• Amazon S3 Pricing
• About Amazon S3
Frequently Asked Questions
There is not a way to use your account. Once you get control of the account, you can bring it into your AWS organization. There is no way to merge accounts, but one account can easily access many. We use 9 different accounts for boberdoo, for example.
AWS costs are based on many variables including the use of various services, data storage, and data transfer. Your boberdoo integration requires the use of the Key Management Service (KMS). KMS keys are billed at $1 per month. The bulk of your bill will be costs associated with S3 storage (i.e., the more you store, the more it will cost). Additional fees may apply if you enable other AWS services.
Log in to AWS console as admin user or user with billing permissions. Navigate to Services > Billing.
See About Amazon S3 for details on data backup options.
Cloudformation is a tool boberdoo uses to install the various parts that are needed in AWS. Part of that is creating the access keys for search and for update. These are only available in your account.
By default the recordings are available for 190 days. However, it does not get backed up to the S3 account. We advise relying on your access to the recordings through your Twilio account. In general, we can decrease the time period before data is removed but we cannot increase the time.
Only lead data.
We recommend setting up the admin leads report on a timed basis to be delivered to your Amazon S3 account.
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