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Are you someone who wants to just be given instructions on what to work on with no input on the products or direction of the company?

This is NOT the job for you!

We are looking for a dynamic individual who can take ownership of an entire project and fight for the resources to make it the best it can be.

Are you someone who is not satisfied with the status quo? Are you looking to showcase your skills and work on challenges, big and small? Do you want the opportunity to influence product development, processes and the direction of the company?

This IS the job for you!

Client Services & Support Representative
This position is full-time and on-site, in the Madison, WI office. The selected candidate will address client issues and develop work orders via phone, email and instant messaging, acting as a bridge between boberdoo’s clients and programmers. Other tasks will include testing new products and providing system demonstrations & sales support to prospective clients. On-the-job training will be provided.

This job is based in Madison, WI with temporary options to work from home due to COVID-19.

Responsibilities / Duties
Answering client questions and problems
Supporting existing client services
Creating scope of projects for custom work orders
Testing new product and custom solutions
Writing sales-related emails and newsletters
Up-selling clients on new deliverables

Qualifications / Required Skills
Required: Bachelor’s degree or higher
Required: Good communication skills
Required: Ability to multi-task
Required: Patience
Not required but great to have: Basic knowledge of HTML
Not required but great to have: Online marketing experience

Competitive salary based on experience. 

Employee Benefits
Vacation: 15 days PTO and major U.S. holidays
Retirement Benefits: 401k matching employer contributions and profit sharing
Health Benefits: Blue Cross Blue Shield coverage
Free weekly lunches at local restaurants

Company Overview

boberdoo.com is an application service provider for companies that sell sales leads to brokers, agents and contractors in virtually every industry. Our software manages the entire back office operations for any lead company including everything from advanced lead and call routing capabilities to billing and reporting. Our clients use our software to process over $12 million worth of sales leads each and every day. As an industry leader, we are excited for the growth opportunities that lay ahead and would love for you to join our expanding team.

Please submit your resume and cover letter to jobs@boberdoo.com and take the first step in a new career!

We look forward to hearing from you.