Webhooks in boberdoo: A Comprehensive Support Guide
What are Webhooks?
Webhooks are automated messages sent from apps when something happens. They enable real-time integration between boberdoo’s lead distribution system and external applications. Webhooks are trigger-based events that allow your lead system to communicate and push information about events to external services.
Key Benefits
Scalability
Scale your operations without additional staff by automating notifications and integrations.
Customizability
Use the Custom Delivery Wizard to build advanced webhook configurations tailored to your needs.
Comprehensive Events
Choose from events categorized by account management, admin, billing, disposition, errors, and processing.
Setting Up Webhooks
Setting up webhooks in boberdoo is a five-step process: (1) Access Webhooks via the Settings menu, (2) Select a trigger event from the event guide, (3) Configure the delivery method (email, FTP/SFTP, HTTP POST), (4) Use the Custom Delivery Wizard for advanced setups, and (5) Enable and test the webhook.
Top 5 Webhook Use Cases
Monitor Active Brokers
Get alerted when active brokers haven’t received leads recently.
Share CRM Dispositions
Automatically share CRM disposition data with your vendors.
Daily Limit Alerts
Receive alerts when daily lead limits reach 90% capacity.
Low Balance Notifications
Get notified when partner account balances are running low.
New Lead Match Alerts
Inform partners when new leads match their filter set criteria.
Webhook FAQ
Check the webhook status in Settings > Webhooks/Notifications. Active webhooks will show a green indicator. You can also review the webhook log to confirm delivery.
Magic strings must be formatted correctly and match the available fields for the selected event type. Review the magic string documentation for the correct syntax.
Yes, custom webhook event requests can be submitted via a support ticket. Our team will review the request and implement it if feasible.
Automate Your Lead System
Webhooks are one of the most powerful features in the boberdoo platform. Let us show you how to put them to work.