Secure Data Retention
boberdoo's Secure Data Retention feature allows you to automatically or manually export your lead data to your Amazon Web Services S3 bucket. During this process, boberdoo securely exports your data to your S3 bucket at which point the data is encrypted and only accessible with permissions controlled using Amazon's KMS feature.
Automated Data Export
Specify rules for each lead type to automatically and securely export your lead data in real-time or at the hourly or daily interval or your choosing.
Manual Data Export
Identify a date range and lead type and manually trigger a secure lead export to your Amazon S3 bucket.
For both the automated and manual data export options, boberdoo connects with your Amazon Web Services account to securely transfer lead data into an S3 bucket of your choosing.
Export Options
Automated Data Export
boberdoo’s automated data export feature allows you to identify an hourly or daily export interval for all new leads that enter the system. For each lead type, you can select one of two export options.
Manual Data Export
To manually export leads from the system, use Compliance > Lead S3 Merge.
Secure Data Retention + Lead Field Security
When used together with boberdoo's Lead Field Security option, all data is decrypted in the export process. This allows you to view full lead details from your Amazon account and manage lead data access using Amazon's permission settings.
Secure Data Retention + Data Deletion
boberdoo's data export options were built to work alongside its Data Deletion Options. We strongly encourage you to utilize a lead security strategy that first exports your lead data before deleting it from the boberdoo system and database.
Reprocess Cleaned Lead Data
Any lead type that has both lead export and lead field cleanup configured can still reprocess leads that have fields that have already been cleaned. Once configured, you can trigger the reprocess of a cleaned lead, automatically retrieve the full lead details from your Amazon S3 bucket and update and reprocess the cleaned lead with the full lead details. After the lead is reprocessed and matched to a buyer, the lead is once again cleaned immediately.
Explore boberdoo's Entire Security And Data Retention Suite
Data Retention Policy
boberdoo enforces a 30 day minimum PII data retention policy and 7 days on sensitive fields. You can see how your fields are labeled (PII, Sensitive, or neither) in the Compliance section of your lead system. You may opt to have us store the data for less than 30 days but not longer.
Why does boberdoo enforce a data retention policy?
Times are changing and risks are too high. This is the best thing for consumers and our clients. Our prediction is that most state level laws are heading towards the concept that lead companies should only hold data for as long as is required to provide the service you are promising the consumer. After 20 years of watching lead companies operate, this is essentially already true. Refunds, questions, and many complaints are generally handled within 30 days. When we clean email and phone we store a one way hash that allows us to still use those fields when you search for a lead and for deduping purposes.
What if I need PII after 30 days?
You can keep your PII data, just not in boberdoo. Most of our clients who are not already storing their leads outside of boberdoo are using our Amazon AWS S3 account option. This is a data storage solution that we will set up and then transfer to you. You will be able to search for leads in this S3 account from your boberdoo system. You can also reprocess leads from S3 after the PII/Sensitive data has been wiped from boberdoo. Your long term costs for the AWS account will be very low and the entire process of us setting up the account and transferring it to you is very easy.
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